User information 43
window is selected. By default, the key sequence to enter Setup Mode is press Shift, press Space, and
release Space (or, more simply, hold down the Shift key, then press and release the Space bar). When in
Setup Mode (while still holding the Shift key), you can:
• Press the M key (Setup Mode + M) to display the Receiver Control Panel.
• Press the H key (Setup Mode + H) to display the Remote Display Window Toolbar.
• Press the Tab key to access the Virtual KVM.
If these key sequences do not work, contact your administrator.
Connecting from the client to the blade
RGS connects the client computer to the workstation blade. Under typical circumstances, connecting to
your blade from the client computer is as simple as clicking the Connect button, or entering an IP address
and clicking Connect. However, RGS is a highly configurable product, and your administrator can assign
workstation blades to the client in three ways:
• Enterprise Directory
• Local directory file
• Manual entry
The following sections describe the default behavior of RGS during the login process, and outline which
behaviors can be modified by your administrator. Contact your administrator if you are unsure which of
the following modes is used in your client environment.
Using Enterprise Directory
This section assumes that your organization has implemented an Enterprise Directory Service and your
administrator has assigned a workstation blade to you through this service. If this is not the case, contact
your administrator for the hostnames or IP addresses of the blades assigned to you.
(Default) If you are using Enterprise Directory, after powering up the client system, an Enterprise Directory
authentication window appears. Enter your user name and password in the indicated boxes, and click
OK. In many environments, you must provide a Microsoft® Windows® domain for authentication. In this
case, enter domain\username in the User Name box. For example, a user named "mhsmith" in the
"Americas" domain will enter Americas\mhsmith in the User Name box. If you are unsure whether
domain authentication is used at your site, contact your administrator.
After you enter your login information, the Windows login screen (from the blade) appears on the client
display. You can interact with the Windows screen in much the same way as a PC or workstation.
(Variation) If there are different user names set up on your assigned blade, click the General tab on the
RGS control panel and then select Prompt for username and password. This will allow different user
names to be entered for each blade, and each connection will be authenticated separately.
(Variation) If your organization has implemented Single Sign-on with RGS, the only authentication prompt
(username and password) displayed is from the RGS Receiver on the client. After authentication by the
RGS Receiver, the blade Windows desktop is displayed, logged-in and ready to use.
