12. Appendix
GB52
User’s Manual
10. Cannot watch pay channels.
• Check in the menu that you have a valid and working subscription to the channels you wish to view.
• Contact your network operator for more information.
12.3 Error Message
Error messagePossible causesWhat to do
Please Insert
Smartcard
The Smartcard is not present. Insert the Smartcard.
Smartcard Failure The current Smartcard may be faulty.
Insert the appropriate Smartcard.
Contact the product distributor if the
problem persists.
Checking
Smartcard
The Smartcard is being veri ed. It may
be inserted up-side down.
Service is currently
scrambled
The Smartcard has expired or the
datecode on the card has gone
backwards.
Check Smartcard. Contact the product
distributor if the problem persists.
Service Unknown
No service is located at the entered
channel number.
Service is curr
ently
not running
Operating status of the service is set
to O .
Parental Control
Lock
When the parental rating of the event
is greater than the setting made via the
Parental Control menu.
Enter the PIN-code or reset the settings.
No Event
Information
The information for the current event
or service has not been received.
No Signal The signal is too weak. Reset the cable.
No Service
available
There are no services available.
Reset the setting and restart channel
search.
