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Appendix
Troubleshooting (Model: GCS138)
Note: If the unit appears to be operating erratically, check all cables for damage and to be sure that they are properly connected. If you are operating
under nonpowered mode, use the external power adapter.
Symptom Possible Cause Acti on
Pressing the Hot Keys gets
no response
The connection from the selectexd port to the target
PC has been broken, or the PC is turned OFF.
Check the Online LED for the selected port. If it is not
lit;
1. Manually press one of the Select switches to connect
to a PC that is powered ON.
2. Check the cables to make sure they are all properly
connected.
Improper Keyboard reset .
1. Reset the keyboard (and mouse) by
simultaneously pressing Buttons 1 and 2 on the First
Stage unit for 3 seconds.
2. Unplug the keybaord connector from the Console
Keyboard Port, then plug it back in.
