REMOVE AND REINSTALL THE PRINTER SOFTWARE
Understanding printer messages
Alignment Problem
Try one or more of the following:
• Load plain, unmarked paper, and then realign the printhead.
Note: The printer will read any markings on used paper, which could cause the alignment error message to
reappear.
• Press
OK
to retry, or press to clear the message.
Cannot Collate Job
Try one or more of the following:
• Press
OK
to continue printing the pages that were saved in the printer memory, and then collate the remainder of
the print job.
• Press to cancel the current print job.
Change [Paper Source] to [Size] Paper
Try one or more of the following:
• Press
OK
to continue printing after loading the correct paper size and paper type in the default paper tray.
• Press to cancel the current job.
Change [Paper Source] to [Size] [Type] Paper
Try one or more of the following:
• Press
OK
to continue printing after loading the correct paper size and paper type in the default paper tray.
• Press to cancel the current job.
Close Printer
The printer is open. Close the printer to clear the message.
Troubleshooting 142
