• Make sure the printer paper type, paper texture,
and paper weight settings match the type of
paper you are using.
• Replace the image transfer unit and transfer
roller.
• Replace the fuser.
Print too light
• Make sure the printer paper type, paper texture,
and paper weight settings match the type of
paper you are using.
• The default Paper Weight setting in the Paper
Menu is Normal. For paper less than 20 lb bond
(75 g/m
2
), choose the Light setting. For 28 lb
bond to 47 lb bond (105 g/m
2
to 175 g/m
2
),
choose the Heavy setting.
• Select a different Toner Darkness setting from
the printer driver before sending the job to print.
• Scroll to the Color Adjust setting in the Quality
Menu and press Select to adjust the color.
• Load paper from a new package.
• Avoid textured paper with rough finishes.
• Make sure the paper you load in the trays is not
damp.
• Shake the specified print cartridge to utilize the
remaining toner.
• Replace the print cartridge that corresponds to
the color displayed on the control panel.
Print too dark
• Select a different Toner Darkness setting from
the printer driver before sending the job to print.
• Scroll to the Color Adjust setting in the Quality
Menu and press Select to adjust the color.
• Replace the print cartridge that corresponds to
the color displayed on the control panel.
Transparency print quality is poor
• Use only transparencies recommended by the
printer’s manufacturer.
• Make sure the Paper Type setting is set to
Transparency.
Toner specks
• Replace the print cartridge that corresponds to
the color displayed on the control panel.
• Replace the transfer roller.
• Replace the image transfer unit.
• Replace the fuser.
• Call for service.
