Erasing volatile memory
The volatile memory (RAM) installed on your printer requires a power source to retain information. To erase the
buffered data, simply power down the device.
Erasing non-volatile memory
There are several methods available for erasing data stored in non-volatile memory, depending on the type of memory
device installed, and the type of data stored by that device. For information about how to erase each type of information,
see the Embedded Web Server Administrator Guide.
• Individual settings—Erase individual printer settings using the printer control panel or the printer Embedded Web
Server.
• Device and network settings—Erase device and network settings and restore factory defaults by resetting the
NVRAM using the printer Config menu.
• Security settings—Restore factory defaults or erase security settings by selecting a behavior for the Security Reset
Jumper in the Embedded Web Server, and then moving a hardware jumper located on the motherboard.
• Fax data—Erase fax settings and data by resetting the NVRAM using the printer Config menu. Use this when the
printer does not contain a hard disk or if you have chosen NAND for fax storage.
Note: If the printer hard disk is partitioned for fax storage, then you must reformat that partition to erase fax data
and settings.
• Embedded solutions—Erase information and settings associated with embedded solutions by uninstalling the
solutions or applications, or by restoring factory defaults using the printer Config menu.
Using the printer control panel
1 Turn the printer off.
2 Hold down and
6
MNO
while turning the printer on. Release the buttons only when the screen with the progress
bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. Once the printer is fully
powered up, the touch screen displays a list of functions, instead of the standard home screen icons such as Copy
or Fax.
3 Touch Wipe All Settings.
The printer will reboot several times during this process.
Note: Wipe All Settings securely removes device settings, solutions, jobs, faxes, and passwords on the printer.
4 Touch Back, and then Exit Config Menu.
The printer will power-on reset, and then return to normal operating mode.
Securing the printer hard disk and other installed memory
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