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Print too light • The Toner Darkness setting
is too light.
• You are using paper that
does not meet the printer
specifications.
• The print cartridge is low on
toner.
• The print cartridge is
defective or has been
installed in more than one
printer.
• Select a different Toner Darkness setting
from the printer driver before sending the
job to print.
• Use recommended paper and specialty
media. Refer to the Card Stock & Label
Guide available on Lexmark’s Web site
at www.lexmark.com for detailed
specifications.
• Load paper from a new package.
• Avoid textured paper with rough finishes.
• Make sure the paper you load in the
trays is not damp.
• Remove the print cartridge and shake it
gently back and forth to use the
remaining toner.
• Replace the print cartridge. See
Replacing the print cartridge.
Print too dark • The Toner Darkness setting
is too dark.
• The print cartridge is
defective.
• Select a different Toner Darkness setting
from the printer driver before sending the
job to print.
• Replace the print cartridge. See
Replacing the print cartridge.
Gray background • The Toner Darkness setting
is too dark.
• The print cartridge is
defective.
• Select a different Toner Darkness setting
from the printer driver before sending the
job to print.
• Replace the print cartridge. See
Replacing the print cartridge.
Uneven print density The print cartridge is
defective.
Replace the print cartridge. See Replacing
the print cartridge.
Symptom Cause Solution
