Close Printer
The printer is open. Close the printer to clear the message.
Communication Error
The printer cannot communicate with the requested destination. Try one or more of the following:
• Make sure your printer and computer are each connected to the Internet through an Ethernet or wireless
connection.
• Make sure your printer is securely connected to the host computer, print server, or other network access point.
• Touch OK to clear the message.
Ink Cartridge Error
The printer is unable to authenticate one or more of the installed ink cartridges. Try one or more of the following:
• Press to cancel the current job.
• Use only genuine Lexmark ink cartridges.
• Install the specified ink cartridges properly.
• Turn the printer off, then wait about 10 seconds, and then turn the printer back on.
Note: Make sure the printer is not in Sleep mode. Press and hold
for three seconds to turn off the printer.
• See the User's Guide or visit the Lexmark Support Web site at http://support.lexmark.com for more information.
Ink Cartridge Missing
Try one or more of the following:
• Install the specified missing ink cartridge or cartridges.
• Reinsert the specified ink cartridge or cartridges.
• Press
OK
or to clear the message.
• See the User's Guide or visit the Lexmark Support Web site at http://support.lexmark.com for a list of supported
ink cartridges.
Troubleshooting 101