RECONNECT THE POWER SUPPLY
1 Turn off the printer.
Note: Make sure the printer is not in Power Saver mode. Press and hold
for three seconds to turn off the printer.
2 Pull out the power cord from the power supply.
3 After a minute, reconnect the power cord into the power supply.
4 Turn on the printer.
TRY RUNNING THE INSTALLER AGAIN
1 Close the installer.
2 Remove the CD, and then restart the computer.
3 Insert the installation software CD and then run the installer again.
Notes:
• When you get to the Software Already Installed screen, make sure you select Install a new printer.
• If you have already set up your printer, then select Change Connection to skip the hardware setup wizard.
CHECK THAT YOUR COMPUTER IS ABLE TO ACKNOWLEDGE USB ACTIVITY ON THE USB PORT
Open the Device Manager to check if it has activity whenever a USB device is connected to a USB port:
1 Click , or click Start and then click Run.
2 In the Start Search or Run box, type devmgmt.msc.
3 Press Enter, or click OK.
Troubleshooting
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