20
First, see if checking the list on page 13 solves the problem.
If your document did not print, print a test page:
a From your desktop, double-click the Lexmark Z65 Solution Center icon.
b From the Troubleshooting tab, click Print a test page.
– If the test page prints, your printer is working properly. Check your software
application documentation for troubleshooting information.
– If the test page does not print, click the Help button on the error message that
appears or refer to the printer software Help (see page 4).
My document did not print.
(Windows)
Make sure the printer is set to use the correct port. Since you are using a USB cable, the
printer should be using a USB port such as usb-lexmark_Z65 or USB001. To check the printer
port and change it, if necessary, follow the steps for your operating system.
Windows 98/Me Windows 2000 Windows XP
a Click Start Settings
Printers.
b Right-click the
Lexmark Z65 printer
icon, and then click
Properties.
c Click the Details tab.
d From the Ports
drop-down menu, select
the printer port.
If the correct port is not
listed, uninstall and then
reinstall the printer
software. For help, see
page 24.
e Click OK.
a Click Start Settings
Printers.
b Right-click the
Lexmark Z65 printer icon,
and then click Properties.
c Click the Ports tab.
d From the list of ports,
select the correct printer
port.
If the correct port is not
listed, uninstall and then
reinstall the printer
software. For help, see
page 24.
e Click Apply.
f Click OK.
a Click Start Control
Panel Printers and
Other Hardware
Printers and Faxes.
b Click the Ports tab.
c From the list of ports,
select the correct
printer port.
If the correct port is
not listed, uninstall
and then reinstall the
printer software. For
help, see page 24.
d Click Apply.
e Click OK.
