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Troubleshooting
9-8 9-8
Problem Cause & Solution
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Make sure the print media is loaded correctly.
Remove and re-insert paper correctly.
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There is too many sheets in the Input Tray.
Remove some papers.
●
Do not mix paper types.
The paper does not feed
into the printer
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The printer cable is not connected properly.
●
The printer driver may be incorrectly installed.
Remove the existing printer driver, and re-install it.
The data does not print
correctly
●
Adjust the print quality setting.
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Graphics print more slowly than text.
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Color prints more slowly than black and white.
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Special media prints more slowly than plain paper.
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Another running application affects print speed.
Close the running program if not required.
Printing is too slow