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Troubleshooting44
Troubleshooting
5
Network
Symptom Cause & Solution
BD-Live feature does not work.
y
The connected USB storage may not have enough space. Connect
the USB storage with at least 1GB free space.
y
Ensure that the unit is correctly connected to the local area network
and can access the internet (see page 20).
y
Your broadband speed may not fast enough to use the BD-Live
features. Contact your Internet Service Provider (ISP) and increase the
broadband speed is recommended.
y
The [BD-LIVE connection] option in the [Setup] menu is set to
[Prohibited]. Set the option to [Permitted].
Streaming video services (such
as YouTube™, etc.) are often
stopped or “buer” during
playback.
y
Your broadband service speed may not be fast enough to stream
video services. Contact your Internet Service Provider (ISP) and
increase the broadband speed is recommended.