PROBLEM PROBABLE CAUSE SOLUTION
• The LED of the CS stays
Red ON during normal
operation.
• CS malfunction • Replace the CS.
• "CLEAR SCAN DATA"
is
displayed on the PS’s
screen after turning on
the PS.
• The PS cannot be used
for normal operation
when scan data is stored
on the PS.
• Clear the scan data (refer to "2.8.5 Site
Survey Using the KX-TCA255/
KX-TCA256/KX-TCA355/
KX-TD7590" or "2.10.5 Site Survey").
• Cannot register the PS. • Wrong Personal
Identification Number
(PIN) is registered to the
PS.
• Enter the PIN set to the PBX into the PS.
• CS is not connected
properly.
• Make sure that the cable is connected
properly with correct
pin assignments. Also,
make sure that the cable does not make
short circuits.
• Switch all DIP switches off.
• PS becomes out of
range.
• CSIF card is not working. • Install the CSIF card properly.
• Cannot make calls using
the PS.
• CS is not working. • Make sure that the cable is connected
properly with correct
pin assignments. Also,
make sure that the cable does not make
short circuits.
• Switch all DIP switches off.
• Location of CS is not
good.
• Locate the CS properly (refer to "2.8.5 Site
Survey Using the KX-TCA255/
KX-TCA256/KX-TCA355/
KX-TD7590", "2.9.5 Site Survey",
or "2.10.5 Site Survey").
• Access
system of the PS
is not properly set.
• Change the access system setting of the
PS to the appropriate system or automatic.
• Noise is frequent while
using the PS.
• Conversations
disconnect while using
the PS.
• "NO SERVICE" is
displayed on the PS
’s
screen.
• Call handover is not
working.
• PS is out
of CS coverage
area.
• Locate the CS properly (refer to "2.8.5 Site
Survey Using the KX-TCA255/
KX-TCA256/KX-TCA355/
KX-TD7590", "2.9.5 Site Survey",
or "2.10.5 Site Survey").
• The CS is not busy (i.e.,
the status of the LED is
not Moderate Green
Flashing), but calls
cannot be made or
received.
• There is noise during a
phone call.
• CSs are located too
close together in the
same area.
• Reduce the number of CSs in the area, or
increase the distance between CSs (refer
to "2.8.5 Site Survey Using the
KX-TCA255/KX-TCA256/KX-TCA355/
KX-TD7590", "2.9.5 Site Survey",
or "2.10.5 Site Survey").
264 Installation Manual
4.1.3 Operation
