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Reference
Troubleshooting
Troubles sometimes are caused by simple “faults” that you can correct without the help of a service technician. If
you experience any difficulty with your TV, check a few basic remedies before calling your service technician.
TV will not turn on
• Check to make sure it is plugged in.
• Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.
• Maybe batteries in remote are weak, dead, or installed incorrectly. Try replacing batteries.
• Maybe remote control is not aimed at remote sensor.
• Try unplugging set for two minutes and then plug it back in and turn it on again.
Problems with remote
• Maybe something is between the remote and the remote sensor.
• Maybe the remote is not aimed directly at the TV.
• Maybe batteries in remote are weak, dead, or installed incorrectly. Try replacing batteries.
• Remove batteries and hold number 1 for at least 60 seconds to drain the microprocessor inside the remote.
Release number 1 and replace the batteries.
Turns off while playing
• Off Time Feature or Sleep Timer in Time Menu may have been set.
• If TV turns on with Wake-Up feature in Time menu, you must press a CH or VOL button within 15 minutes or
the TV will automatically turn off.
• Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn
on again. If this happens frequently, the voltage in your house may be abnormally high or low.
• Unplug. Wait two minutes. Plug in again.
Blank screen
• Maybe the component connected to the input jacks is not turned on.
• Try another channel.
No Sound or Noisy stereo reception (Model F19430 Only)
• May be a weak station.
• Maybe sound is muted. Try pressing volume up button to restore sound.
• Stereo signal may be weak. If you have a stereo TV, set the AUDIO feature in the Special menu to MONO.
Menus appear in other language
• Different language may have been selected in Set-Up menu.
