89
TROUBLESHOOTING
7
Reception problems
Problem Cause and solution Page
Reception does not take
place at the specified time.
The machine's clock is not set to the correct time.
→ Set the clock to the correct time.
operation manual for
copier
Printing does not take place
after reception.
A message appears in the display instructing you to
add toner or paper.
→ Restore printing capability as instructed by the display
message. Printing will begin.
A paper tray is not selected for fax mode in the
paper tray settings.
→ Select a paper tray for fax mode in the paper tray settings
in the user settings.
86
operation manual for
copier
A received image prints out
blank.
The wrong side of the original was scanned in the
transmitting machine.
→ Check with the operator of the transmitting machine.
-
The received image is faint.
The original is faint.
→ Ask the other party to resend the document using a
suitable exposure setting.
-
The received image is
distorted.
The line conditions were poor due to thunder or
other reason.
→ Ask the other party to send the document again.
-
A ringing sound is not made.
The ringer volume has been turned off.
→ Set the ringer volume to low, medium, or high.
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