AirCard 763S Mobile Hotspot User Guide
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Alerts
SIM not installed
Ensure that the SIM card is installed correctly. See Insert the SIM Card on
page 16.
SIM Error — Check SIM
Ensure that the SIM card inserted in your mobile hotspot is from your service
provider. If there is still a problem, contact your service provider. (The SIM may be
damaged and need replacing.)
SIM Locked
1. Contact your service provider for the PIN to unlock the SIM.
2. Go to the homepage. (See Homepage on page 18.)
3. Log in as Administrator. (See Security Credentials on page 19.)
4. Enter the SIM PIN when prompted.
5. Click Save.
SIM MEP Locked
1. Contact your service provider for the MEP unlock codes and a tool to unlock
your Mobile Hotspot.
Temperature-related alerts
The mobile hotspot is designed to work over a wide temperature range. (See
Environmental Specifications on page 69 for details.) If you are outside that
temperature range, the mobile hotspot issues an alert.
Move the device to an area where the temperature is more suitable and, if the
mobile hotspot is too warm, make sure the area is well-ventilated and air can
circulate around the device.
Note: The battery may not recharge if the mobile hotspot is outside the operating temper-
ature range.
WPS Setup Failed; Device not connected!
The device you are trying to connect may not be WPS-enabled. Use the manual
method to connect the Wi-Fi device to your Wi-Fi network.
1. Open the Wi-Fi menu on the device you are trying to connect to the Wi-Fi
network.
2. Select your SSID (network name) from the list of available Wi-Fi networks.
3. Select Connect and when prompted, enter your Wi-Fi Passphrase.
