About the software on your Sony desktop
Managing drivers
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❑ Double-clicking the category of your device in the device manager list does not display your device.
You have to remove your device. Please refer to Uninstalling a driver (page 83) to remove it. Then
repeat from step 2 in Installing a driver (page 79).
❑ Double-clicking Other devices displays your device.
You have to right-click your device, then click Uninstall. Repeat from step 2 in Installing a driver
(page 79).
❑ If the This device is working properly message is not displayed, the device is not working properly.
Click OK to close the Properties dialog box, then reinstall the driver as follows:
❑ Right-click Uninstall.
❑ When the Confirm Device Removal dialog box appears, click OK.
❑ Click Ye s and restart the computer.
❑ When the computer restarts, repeat from step 2 in Installing a driver (page 79).
❑ If your device is not displayed in the Properties dialog box, the device is not working properly.
Repeat steps 1 through 4 in the previous sections to verify the driver’s installation. Click your device, then
click Uninstall to remove the driver. Click Yes to restart the computer. When the computer restarts,
repeat from step 2 in Installing a driver (page 79).
