Repair or replacement of covers, plastics, or cosmetic parts such
as interior or exterior finishes or trim, and damage caused by
normal wear and tear
Service made necessary by any external cause, including fire,
theft, acts of God, power failures, surges or shortages, lightning,
other disasters, or repairs by persons other than those authorized
by Toshiba to service the Product
Service on Product purchased outside the United States, United
States Territories and Puerto Rico.
Service made necessary by use of incompatible third party
products
On-site service and repair of the Product
Damage caused by use of the Product outside the usage or
storage parameters set forth in the Quick Install Guide
Damage from use of parts not manufactured or sold by Toshiba
Service on any Product used in a critical application (defined below)
ou are responsible for payment for any repair or replacement
utside the scope of this Limited Warranty.
OW DO I OBTAIN WARRANTY SERVICE?
n order to obtain warranty service, please contact Toshibas
uthorized service center at (510) 651-6798 or at
dd_repair@pcs-sj.com.
lternatively you can request an RMA online as follows:
Go to www.toshibastorage.com
Select Services & Support and then select Hard Drives & Optical
Drives Services & Support
Select Hard Drive Repair Center
Scroll down to Request a HDD Return Authorization (RMA) number.
Follow the on-screen instructions to complete the online request form.
Within 24 hours the system will generate an RMA number which
will automatically be emailed to you.
ou must pre-pay all transportation and insurance charges for
hipment of the Product to the authorized service center, and
roperly pack the Product for shipment in the original packaging
r equivalent. You will not be reimbursed for this expense. If the
roduct is not insured, and the Product is lost or damaged during
ransit, you are responsible for such loss or damage.
