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3Com HomeConnect ADSL Modem PCI: Appendix C
YEAR 2000 WARRANTY: In addition to the Hardware Warranty and
Software Warranty stated above, 3Com warrants that each product sold or licensed to
Customer on and after January 1, 1998 that is date sensitive will continue performing
properly with regard to such date data on and after January 1, 2000, provided that all
other products used by Customer in connection or combination with the 3Com product,
including hardware, software, and firmware, accurately exchange date data with the
3Com product, with the exception of those products identified at 3Com's Web site,
http://www.3com.com/products/yr2000.html, as not meeting this standard. If it appears
that any product that is stated to meet this standard does not perform properly with
regard to such date data on and after January 1, 2000, and Customer notifies 3Com
before the later of April 1, 2000, or ninety (90) days after purchase of the product from
3Com or its authorized reseller, 3Com shall, at its option and expense, provide a software
update which would effect the proper performance of such product, repair such
product, deliver to Customer an equivalent product to replace such product, or if none
of the foregoing is feasible, refund to Customer the purchase price paid for such
product.
OBTAINING WARRANTY SERVICE: Customer must contact a 3Com
Corporate Service Center or an Authorized 3Com Service Center within the applicable
warranty period to obtain warranty service authorization. Dated proof of purchase from
3Com or its authorized reseller may be required. Products returned to 3Com's Corpo-
rate Service Center must be pre-authorized by 3Com with a Return Material Authoriza-
tion (RMA) number or User Service Order (USO) number marked on the outside of the
package, and sent prepaid and packaged appropriately for safe shipment, and it is
recommended that they be insured or sent by a method that provides for tracking of the
package. Responsibility for loss or damage does not transfer to 3Com until the returned
item is received by 3Com. The repaired or replaced item will be shipped to Customer, at
3Com's expense, not later than thirty (30) days after 3Com receives the defective
product.
3Com shall not be responsible for any software, firmware, information, or
memory data of Customer contained in, stored on, or integrated with any products
returned to 3Com for repair, whether under warranty or not.
WARRANTIES EXCLUSIVE: IF A 3COM PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT WARRANTY
SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT
3COM'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRAN-
TIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES,
TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF
LAW, STATUTORY OR
OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MER-
CHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRE-
SPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE
EXPRESSLY DISCLAIMED. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER
PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.