Filter
Top Products
18
› Meet needs for high-value performance today and economical scalability for the future with integrated, standards-based connectivity within a 3Com Voice Ready Network.
› Solve the most vexing problems now faced by IT managers—security, quality of service and resilience—by delivering enterprise-class, real-time
communications solutions.
› Optimize an organization's infrastructure with easy-to-deploy and -manage solutions that effectively support both voice and data traffic and a full complement of
business applications.
CONVERGENCE SOLUTIONS
3COM PRODUCT GUIDE
Out-of-Box Port
Configuration
Maximum Devices
Maximum Built in
Analog PSTN Voice
Channels
4
Maximum Built in
ISDN PSTN Voice
Channels
4
Maximum Built in T1
PSTN Voice Channels
4
Maximum Built in E1
PSTN Voice Channels
4
Session Initiation
Protocol Support
Built-in Phone
Licenses (NBX
Group 2 or VCX
Standard License)
Unified Messaging
Inbound Fax to Email
Find Me/Follow Me
Redundancy
Survivability
Presence
Voicemail Capacity
Convergence Client
Standard with 3Com
Phone
Remote Teleworking
Support
Multi Language
Support
Graphical CDR
Warranty
3-Year Express
Service Order
Number
8
Convergence
1 Other components may be required to complete the solution and other variations of this item may be available.
2 Base V3001 Analog and V3001 BRI-ST systems support up to 250 devices and can be expanded to scale up to
1,500 devices with additional memory and separately ordered device licenses.
3 An individual VCX Connect 100 platform supports a maximum of up to 100 phone users, but with the use of a
global directory and centralized voice mail, up to 6 platforms can function as a single system.
4 PSTN connectivity is supported by the appropriate optional hardware components and system configuration.
5 Requires NBX 6.0 or higher.
6 Requires NBX to be running in SIP mode as well as the addition of an IP Messaging server.
7 Requires additional system components.
8 3-Year Express Service provides three years of 24x7 technical support, next-business-day advanced hardware
replacement and software upgrades. See www.3com.com/service for more details.
9 An individual VCX Connect 200 platform supports up to 250 users but with the use of a globa directory and
centralized voice mail, up to 6 platforms can function as a single system.
10 See available VCX Connect Gateways.
11 Average.
12 Maximum per appliance. Dependent upon implementation. Calculation based on 1 minute of G.711 recording
with a 146.GB HD.
1 3-Year Express Service provides three years of 24x7 technical support, next-business-day advanced hardware replacement and software upgrades. See www.3com.com/service for more details.
Product Order Number
1
3Com NBX
®
V3001 Analog 3CR10800A 4FXO/1FXS 1500
2
100 576 Yes
5
15 Yes Optional
5,6
Optional
5,6
400 hours
11
Yes Yes Yes 1 Year 3CS-3YREXP7N-10
3Com NBX V3001 BRI-ST 3CR10801A 4 BRI/1 FXS 1500
2
200 720 Yes
5
15 Yes Optional
5,6
Optional
5,6
400 hours
11
Yes Yes Yes 1 Year 3CS-3YREXP7N-10
3Com NBX V3001R 3C10602A 1500
2
96 192 576 720 Yes
5
Yes Optional
5,6
Optional
5,6
Yes 400 hours
11
Yes Yes Yes 1 Year 3CS-3YREXP7N-13
3Com VCX
®
Connect 100 3CRC100A 4FXO/4FXS 600
3
144 240 288 360 Yes 25 Yes Yes Yes Optional
7
Optional
7
Optional
7
450 hours
11
Yes Optional
7
Yes Yes 1 Year 3CS-3YREXP7N-14
3Com VCX Connect 200
1
3CRC200A 1500
9
See Note 10 See Note 10 See Note 10 See Note 10 Yes 25 Yes Yes Yes Optional
7
Optional
7
Optional
7
4,861 hours
12
Yes Optional
7
Yes Yes 1 Year 3CS-3YREXP7N-15
3Com PSTN Trunk and Gateway Solutions
FUNCTIONALITY SUPPORT
Port License
Required
Analog Devices
Analog Trunks
T1 Spans/Channels
E1 Spans/Channels
BRI Spans/Channels
Channel Associated
Signaling
Warranty
3-Year Express
Service Order
Number
1
Product Order Number
NBX
NBX Analog Line Card 3C10114C 4 1 Year 3CS-3YREXP7N-09
NBX Analog Terminal Card - Worldwide Version 3C10117C 4 1 Year 3CS-3YREXP7N-09
NBX T1/PRI Card 3C10116D 8 1/24 Yes 1 Year 3CS-3YREXP7N-12
NBX BRI-ST Card 3C10164D-ST 4/8 1 Year 3CS-3YREXP7N-09X
NBX E1 Card 3C10165D 1/30 Yes 1 Year 3CS-3YREXP7N-11
NBX Terminal Adapter (standalone unit) 3C10400B 1 8 Yes 1 Year 3CS-3YREXP7N-01
VCX CONNECT 100
4-port FXO Add-on Module 3CRVG52001-07 4 Yes 1 Year 3CS-3YREXP7N-08
4-port FXS Add-on Module 3CRVG52002-07 3C0VS71110-05 4 Yes 1 Year 3CS-3YREXP7N-08
4-port BRI Add-on Module 3CRVG52003-07 4/8 Yes 1 Year 3CS-3YREXP7N-08
Single Span T1/E1 Add-on Module 3CRVG71226-07 4 1/24 1/30 Yes 1 Year 3CS-3YREXP7N-11
Two Span T1/E1 Add-on Module 3CRVG71227-07 8 2/48 2/60 Yes 1 Year 3CS-3YREXP7N-13
VCX CONNECT 200 GATEWAYS
VCX V7111 2-Channel Analog (FXS) Standalone Gateway 3CRVG71115-07 3C0VS71110-05 2 1 Year 3CS-3YREXP7N-08
VCX V7111 4-Channel Analog (FXS) Standalone Gateway 3CRVG71110-07 3C0VS71110-05 4 1 Year 3CS-3YREXP7N-08
VCX V7111 8-Channel Analog (FXS) Standalone Gateway 3CRVG71111-07 3C0VS71110-05 8 1 Year 3CS-3YREXP7N-08
VCX V7111 24-Channel Analog (FXS) Standalone Gateway 3CRVG71112-07 3C0VS71110-05 24 1 Year 3CS-3YREXP7N-10
VCX V7111 4-Channel Analog (FXO) Standalone Gateway 3CRVG71113-07 4 1 Year 3CS-3YREXP7N-08
VCX V7111 8-Channel Analog (FXO) Standalone Gateway 3CRVG71114-07 8 1 Year 3CS-3YREXP7N-09
VCX V7111 2/2-Channel Analog (FXS/FXO
)
Standalone Gateway
3CRVG71116-07 3C0VS71110-05 2 2 1 Year 3CS-3YREXP7N-08
VCX V7111 4/4-Channel Analog (FXS/FXO
)
Standalone Gateway
3CRVG71117-07 3C0VS71110-05 4 4 1 Year 3CS-3YREXP7N-09
VCX V7122 VoIP Gateway, Single Span 3CRVG71220-07 1/24 1/30 Yes 1 Year 3CS-3YREXP7N-14
VCX V7122 VoIP Gateway, Two Span 3CRVG71221-07 2/48 2/60 Yes 1 Year 3CS-3YREXP7N-15
VCX V7122 VoIP Gateway, Four Span 3CRVG71222-07 4/96 4/120 Yes 1 Year 3CS-3YREXP7N-16
VCX V7122 VoIP Gateway, Eight Span 3CRVG71223-07 8/192 8/240 Yes 1 Year 3CS-3YREXP7N-18
VCX V7122 VoIP Gateway, Sixteen Span 3CRVG71224-07 16/384 16/480 Yes 1 Year 3CS-3YREXP7N-19
3Com IP Phones
FUNCTIONALITY SUPPORT
NBX Support
NBX Phone License
Required
VCX Support
VCX Connect 100
Phone License
Required
Max. System (Line)
Appearances
Ethernet Ports
Warranty
3-Year Express
Service Order
Number
1
Product Order Number
3Com 3100 Phone 3C10399B Yes 3C10410 1 1 (10/100) 1 Year 3CS-3YREXP7N-01
3Com 3101 Basic Phone 3C10401B Yes 3C10411 Yes 3C0VS72101-05 4 (NBX); 2 (VCX Connect) 2 (10/100) 1 Year 3CS-3YREXP7N-01
3Com 3101 Basic Phone with Speaker 3C10401SPKRB Yes 3C10411 Yes 3C0VS72101-05 4 (NBX); 2 (VCX Connect) 2 (10/100) 1 Year 3CS-3YREXP7N-01
3Com 3102 Business Phone 3C10402B Yes 3C10412 Yes 3C0VS72100-05 18 (NBX); 9 [VCX Connect] 2 (10/100) 1 Year 3CS-3YREXP7N-01
3Com 3102 Backlit Business Phone 3C10402C Yes 3C10412 Yes 3C0VS72100-05 18 (NBX); 9 [VCX Connect] 2 (10/100) 1 Year 3CS-3YREXP7N-01
3Com 3103 Manager Phone 3C10403B Yes 3C10412 Yes 3C0VS72100-05 12 (NBX); 9 [VCX Connect] 2 (10/100/1000) 1 Year 3CS-3YREXP7N-01
3Com 3105 Attendant Console 3C10405B Yes 3C10412 Yes 50 (NBX); 100 [VCX Connect] 1 (10/100) 1 Year 3CS-3YREXP7N-01
3Com 3106 Cordless Phone 3C10406A Yes 3C10411 4 1 (10/100) 1 Year 3CS-3YREXP7N-01
3Com 3107 Cordless Phone 3C10407A Yes 3C10411 4 1 (10/100) 1 Year 3CS-3YREXP7N-01
3Com 3108 Wireless Phone 3C10408A Yes 3C10411 1 1 Year 3CS-3YREXP7N-01
Advanced Applications for Optimized Business
Operations, Collaboration and Customer Service
A variety of business-enhancing 3Com applications run seamlessly
with either the NBX or VCX Connect IP telephony solutions. The
3Com eXchange Call Center provides sophisticated call handling
and real-time reporting to reduce the number of dropped calls in
queue and average wait times. It applies business-specific
requirements to route callers to an agent and provides supervisors
with tools for fine-tuning staffing to align with call volume. For
more comprehensive multimedia functionality and connectivity,
the 3Com EPICCenter Contact Center provides sophisticated call
queuing and routing that includes blended inbound/outbound
campaigns. Calls can be routed based on agent skill sets.
Agent-customer web chats extend customer contact choices and
provide fully manageable, auditable communications sessions.
The 3Com IP Conferencing Module lets businesses leverage their
existing IP network for ad-hoc, meet-me, instant and scheduled
conference capabilities. Web-based conference controls facilitate
collaboration among business contacts, customers and co-workers.
NBX Solutions — Affordable, Advanced Voice over IP
NBX IP telephony solutions, with their unprecedented level of sim-
plicity and commitment to standards-based networking protocols,
give small- to medium-sized businesses an exceptionally easy to
use and manage communications system. Intuitive, multi-language
web-based system administration streamlines initial system set-up
so that users can enjoy 10 minutes to dial tone. Three platform
options let organizations match their business needs and budget
requirements. And to increase productivity, all NBX platforms
deliver a full suite of high-value, embedded applications, including
Automatic Call Distribution (ACD) and graphical Call Detail
Recording (CDR) — further extending the basic cost benefits of
IP-based communications. NBX solutions also offer voicemail/
email integration so that workers can access their voicemail
messages from their email inbox using any common media player.
VCX Connect Solutions—IP Telephony with
Integrated Unified Messaging
Organizations with up to 1500 phone users can now replace aging
PBX systems with an advanced, standards-based communications
system that integrates IP telephony and unified messaging
applications onto a single platform. With its use of Session Initiation
Protocol (SIP) for signaling, the VCX Connect platform lets businesses
cost-effectively deploy SIP-compatible devices and applications to
reduce cost of ownership and increase investment protection, while
improving communications and collaboration. Advanced Unified
Communications features such as Find Me/ Follow Me and Presence
give office, remote and mobile workers the flexibility to remain easily
connected with co-workers and customers. Additionally, when used
with a VCX Connect system, the 3Com Convergence Client — included
with each purchase of a 3Com Series IP phone for the VCX Connect —
enables advanced multimedia capabilities such as video conferencing,
desktop sharing, secure internal instant messaging and softphone
functionality. And to optimize business continuity, the VCX Connect
systems also support resiliency options that include redundant power
supplies* and redundant disks (RAID). VCX Connect platforms also
can be supplemented with a back-up server for full telephony and
application redundancy, and a secondary server can be located at a
different site for geographic redundancy.
*VCX Connect 100 only
FUNCTIONALITY SUPPORT
1 3-Year Express Service provides three years of 24x7 technical support, next-business-day advanced hardware replacement and software upgrades. See www.3com.com/service for more details.