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C-2 APPENDIX C: TECHNICAL SUPPORT
World Wide Web Site
Access the latest networking information on 3Com’s World
Wide Web site by entering our URL into your Internet
browser:
http://www.3Com.com/
This service features news and information about 3Com
products, customer service and support, 3Com’s latest news
releases, selected articles from 3TECH
â
, 3Com’s
award-winning technical journal, and more.
Ask3Com on CompuServe
Ask3Com is a CompuServe-based service containing patches,
software, drivers, and technical articles about all 3Com
products, as well as an interactive forum for technical
questions. To use Ask3Com, you need a CompuServe account.
To use Ask3Com:
1 Log on to CompuServe.
2 Enter
go threecom
3 Press [Return] to see the Ask3Com main menu.
3ComFacts Automated Fax Service
3Com Corporation’s interactive fax service, 3ComFacts,
provides data sheets, technical articles, diagrams, and
troubleshooting instructions on 3Com products 24 hours a
day, seven days a week. Within this service, you may choose
to access CardFacts
â
for adapter information, or NetFacts
â
for network system product information.
■ CardFacts provides adapter installation diagrams,
configuration drawings, troubleshooting instruction, and
technical articles.
Document 9999 provides you with an index of adapter
documents.