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Support from 3Com 77
Support from 3Com If you are unable to obtain assistance from the 3Com online technical
resources or from your network supplier, 3Com offers email and
telephone technical support services. To find out more about your
support options, email or call the 3Com technical support services at the
location nearest you.
Email Support Some 3Com regions offer an email support service. To access this service
for your region, use the appropriate URL or email address from the list
below.
Asia, Pacific Rim
From this region, email:
apr_technical_support@3com.com
Europe, Middle East and Africa
From this region, enter the URL:
http://emea.3com.com/support/email.html
Latin America
Spanish speakers, enter the URL:
http://lat.3com.com/lat/support/form.html
Portuguese speakers, enter the URL:
http://lat.3com.com/br/support/form.html
English speakers, email:
lat_support_anc@3com.com
Telephone Support When you contact 3Com for assistance, have the following information
ready:
■ Product model name, part number, and serial number
■ A list of system hardware and software, including revision levels
■ Diagnostic error messages
■ Details about recent configuration changes, if applicable