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Troubleshooting Installation 19
Troubleshooting Installation
Refer to Table 1 for a list of issues that you may encounter during
installation and some suggested solutions.
Table 1 Installation Issues and Possible Solutions
Problem Possible Solution
Installation program
does not finish or the
driver fails to load
Use the Device Manager to resolve resource
conflicts that may exist. To start the Device
Manager, go to the Control Panel, double-click
System, and then click the Device Manager tab.
■ If the hardware item for the PCI Adapter under
Network adapters has a yellow exclamation
point, right-click the item, and then click
Update Driver. Follow the instructions on the
Hardware Update Wizard to update the PCI
Adapter driver.
■ If the hardware item for the PCI Adapter does
not appear under Network adapters, repeat
the setup procedure.
Windows shows the
PCI Adapter as an
unknown device
■ Verify that the PCI Adapter is inserted properly
into the PCI slot.
■ If the PCI Adapter is inserted properly into the
slot and Windows still does not recognize it,
use the Device Manager to remove the
unknown device, and then repeat the setup
procedure.
Power/Activity LED is
off
■ Verify that the PCI Adapter is inserted properly
into the PCI slot.
■ Verify that the driver was installed successfully
by checking the status of the device on the
Device Manager. See “What to Do Next” on
page 14.