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22 3M™ MicroTouch™ Display C1500SS Installation Guide
3M Touch Systems Proprietary Information
Display Installation Problems
No image displayed
(blank screen)
Is the display receiving power?
• Check that the computer’s power cable is connected properly and
securely into a grounded electrical outlet.
• Check that the AC input jack is firmly plugged into the display.
• Check that the display’s power cable is connected properly and
securely to an electrical outlet.
• Try using another power cable.
• Try using another electrical outlet.
Is the display receiving a valid video signal from the PC?
• Check that the computer is powered on.
• Check that the video cable is connected properly and securely to the
display and the computer.
• Check that the LED on the rear of the unit is green.
• Check that no pins are bent in the video cable connector.
• Check that the video card is firmly seated in the card slot in your
computer.
• Check that the video input from the video card falls within the refresh
rate of the display. Refer to Table 1 for details.
• Check that your computer is using a supported display mode. Refer to
Table 1 for details.
Is the display in Power Management mode?
• If the LED on the rear of the display is flashing orange/red, touch the
screen, press any key on the keyboard, or move the mouse to restore
operation.
Are the brightness and contrast settings too low?
• Use the display controls to adjust these values.
Abnormal image
• Check that the video input from the video card falls within the refresh
rate of the display. Refer to Table 1 for details.
• Check that the video cable is connected properly and securely to the
display and the computer.
Colors of image are
abnormal
• Check that the video cable is connected properly and securely to the
display and the computer.
• Check that no pins are bent in the video cable connector.
Disturbances on the
screen
•
The video display adjustments are incorrect. Refer to Chapter 4 for
adjusting procedures.