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6 Frequently asked questions100
Q: System cannot read diskette, hard disk, CD or DVD information.
A: Check the following:
• Make sure that you are using the correct type of disc. See page 27.
• Make sure the CD or DVD is inserted into the drive correctly.
• Check if the CD or DVD is clean and not scratched.
• Check your drive by using a good (i.e., undamaged) disc. If your
drive can not read the information on the good disc there may be
a problem with the drive. Contact your dealer or technical support
center for assistance.
Q: System cannot write data on the hard disk or CD-R/CD-RW.
A: Check the following:
• Make sure the diskette or hard disk is not write-protected. Refer to
the Optical drive section on page 27.
• Make sure that you are using the correct type of disc or diskette.
Refer to the Optical drive section on page 27.
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