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Troubleshooting
The following questions are possible situations that may arise during
the use of your computer and each is followed by simple answers and
solutions to the situation.
Q: I pressed the power switch but the system did not boot up.
A: Check the LED located above the power switch.
If the LED is not lit, no power is being applied to the system. Do any of
the following:
• Check if the voltage selector switch located on the rear panel of
the computer is set to the correct voltage.
• Check if you properly plugged the power cable into an electrical
outlet.
• If you are using a power strip or AVR, make sure that it is plugged
in and turned on.
If the LED is lit, check the following:
• Is a non bootable (non system) diskette in the floppy drive? If yes,
remove or replace it with a system diskette and press Ctrl + Alt +
Del to restart your computer.
Q: Nothing appears on the screen.
A: Your computer's power management function automatically blanks
the screen to save power. Press any key to turn the display back on.
If pressing a key does not work, try restarting your computer. If
restarting your computer does not work, contact your dealer or the
technical support center for assistance.
Q: The printer does not work.
A: Do the following:
• Make sure that the printer is connected to a power outlet and that
it is turned on.
• Make sure that the printer cable is connected securely to the
system's parallel port and the corresponding port on the printer.
• For additional information concerning the printer, refer to the
printer's documentation.