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Questions & Troubleshooting
This section attempts to answer some frequently asked questions regarding
your Aspire computer system, as well as offering tips for troubleshooting
problems.
General System Problems
Refer to the online help file for additional information about your Aspire
computer system. Also, see the iTouch configuration for help with setting
up and using the keyboard, and the mouse configuration for help with
using the mouse.
Q: My monitor displays a blank screen, my corded mouse/keyboard
does not function, or my speakers do not emit sound. How can I
make them work?
A: If a system component does not perform correctly, first check that it is
plugged in and turned on (if necessary) and connected to the computer
correctly. Refer to the OOBE poster for help with checking the
connections.
For specific questions and problems relating to the monitor and speakers,
refer to the documentation provided with those components.
Q: My monitor is turned on and connected correctly but the screen is
still blank. What is the problem?
A: Check the brightness and contrast controls on the monitor. Also, move
the mouse or tap a key on the keyboard to make sure that the monitor is
not in power-saving mode.
Q: My mouse cursor movement is erratic. How can I get better con-
trol?
A: Your Aspire computer system features an optical mouse providing greater
freedom of use. However, highly reflective surfaces, such as glass or
metal, can distort the optical light signal and cause tracking problems. If
you wish to operate your mouse on a reflective surface you should first
cover the surface with a non-reflective object, such as a book or a sheet of
paper.
If you are using a cordless mouse, see the section below for help with
establishing good radio communication between the mouse and the
receiver.