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20 Troubleshooting
Troubleshooting
I have more than 4 phones in my home. Where can
I get more microfilters?
Your Home DSL Modem package should include four (4)
microfilters. If you need more, try visiting the retailer from
whom you purchased this modem.
It has been days since I signed up for DSL with
America Online and my service still has not been
activated.
Contact America Online at 1-888-849-3200, from 8:00AM
to 1:00AM EST, to find out about the status of your order.
Does anyone need to visit my home?
No. The only problem that may require a home visit is if
your phone lines are in poor condition. America Online will
be able to tell you if this problem exists. If you need assis-
tance please contact America Online Technical Support at 1-
888-849-3200, from 8:00AM to 1:00AM EST.
I am not using America Online as my DSL service
provider
This product is only configured for America Online. Please
contact Actiontec technical support to learn how to configure
this modem for other DSL service providers.
HOMEDSLP.FM Page 20 Tuesday, September 19, 2000 9:46 AM