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Troubleshooting 21
My computer cannot find my Home DSL Modem
If your modem seems to have performed the installation, go
to the Start menu on your task bar, Settings, Control Panel,
System and Device Manager. If there are any yellow excla-
mation marks or red x’s then contact Actiontec technical sup-
port.(Figure 6)
Figure 6: Device Manager
Since installing my Home DSL Modem, my 56K
analog modem does not work.
If your modem seems to have performed the installation, go
to the Start menu on your take bar, Settings, Control Panel,
System and Device Manager. If there are any yellow excla-
mation marks or red x’s then contact Actiontec technical sup-
port.(Figure 6)
When I pick up my phone, there is no dial tone.
Check to see if your phone line is properly connected to the
microfilters. If all your lines are properly connected and still
there is no dial tone, contact your telephone company for
assistance.
What if I don't see the "Windows New Hardware
Wizard" driver installation screen after I reboot?
If you do not see that screen, then Windows did not detect
your ADSL card. Possible reasons for this might be:
HOMEDSLP.FM Page 21 Tuesday, September 19, 2000 9:46 AM