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USB2connect User’s Guide
Troubleshooting
If you have problems while installing USB2connect, check the
following:
Note: If you experience any performance issues with your
USB device when connected to a hub, connect that device
directly to the USB2connect adapter.
■ Is the adapter seated evenly in the PCI slot?
■ Is bus mastering support provided and enabled for the PCI slot
containing USB2connect? (Check your motherboard
documentation for information on this.)
■ Check the Windows 2000 Event Log if you encounter problems
loading the drivers on your Windows 2000 operating system.
■ Check the troubleshooting section of your operating system
user’s guide.
■ Check the Readme file on the USB2connect CD if you
encounter any problems with the software.
■ If the driver fails to load, move the adapter to a different PCI
slot.
■ For the Power Macintosh system, verify that the adapter is
seen by the Apple System Profiler. To verify that the adapter is
seen by the Apple System Profiler, follow these steps:
a From the Apple Menu, click Apple System Profiler.
b Click the Devices and Volumes tab.