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Addonics Technologies – Jupiter Cipher Combo Hard Drive User Guide v1.0 23
Technical Support
If you need assistance to get your unit functioning properly, please call
Addonics Technical Support. Our technical staff will be happy to assist you,
but they will need your help to do so. Calling the technical support staff
without all the proper information can be both time consuming and frustrating.
Here are some tips to help you out:
(1) MODEL NUMBER – Please have this number on hand.
(2) SYSTEM INFORMATION – Type of computer, peripherals, etc.
(3) OPERATING SYSTEM – What version of Windows
(4) WHAT’S THE TROUBLE? – Give enough information
About your problem so that we can recreate and diagnose it.
FREE Software Drivers for all Addonics Technologies
Products are available 24 hours per day at the
World Wide Web Site: www.addonics.com.
Contact Information
Addonics Technologies
2466 Kruse Drive
San Jose CA, 95131
Phone: 408-433-3899
Fax: 408-433-3898
Email: sales-team@addonics.com
Internet: http://www.addonics.com
TECHNICAL SUPPORT
Phone: 408-433-3855
Hours: 8-5 PST
Email: techinfo@addonics.com