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Trouble Shooting
Problem: Nothing happens when you follow the operating instructions.
Possible Cause Possible Solution
Interface cables are
loose.
Check for loose cable connections.
Problem: Light comes on, but symbol does not decode.
Possible Cause Possible Solution
Scanner is not
programmed for the
correct bar-code type.
Be sure the scanner is programmed to
read the type of barcode you are
scanning.
Barcode symbol is
unreadable.
Check the symbol to make sure it is not
de-faced. Try scanning test symbols of
the same barcode type.
Distance between
scanner and barcode is
incorrect.
Move the scanner closer to or further
from the barcode.
Problem: Symbol is decoded, but not transmitted to the host.
Possible Cause Possible Solution
Scanner is not
programmed for the
correct host type.
Scan the appropriate host type barcode.
Problem: Scanned data is incorrectly displayed on the host.
Possible Cause Possible Solution
Scanner is not programmed to
work with the host. Check
Handheld Barcode Scanner
Series host type parameters or
editing options.
Be sure proper host type is
selected.
For RS-232, ensure the scanner’s
communication parameters match
the host’s settings.
For keyboard emulation
configuration, ensure the system is
programmed for the correct
keyboard type, and that the CAPS
LOCK key is off.
Be sure editing options (e.g. UPC-
E to UPC-A Conversion) are
properly programmed.