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Product Support Information
Presales Inquiries and Applications Support
Please contact your local distributor, ADTRAN Applications Engineer-
ing, or ADTRAN Sales:
Post-Sale Support
Please contact your local distributor first. If your local distributor can-
not help, please contact ADTRAN Technical Support and have the unit
serial number available.
Repair and Return
If ADTRAN Technical Support determines that a repair is needed, Tech-
nical Support will coordinate with the Customer and Product Service
(CAPS) department to issue an RMA number. For information regard-
ing equipment currently in house or possible fees associated with repair,
contact CAPS directly at the following number:
Identify the RMA number clearly on the package (below address), and
return to the following address:
ADTRAN Customer and Product Service
6767 Old Madison Pike
Progress Center
Building #6, Suite 690
Huntsville, AL 35807
RMA # _____________
Applications Engineering (800) 615-1176
Sales (800) 827-0807
Technical Support (888) 4ADTRAN
CAPS Department (256) 963-8722