Filter
Top Products
A-2 Alacritech 100 Series Hardware Installation Guide
Returning a Defective Product
Before returning any adapter product, contact Alacritech Customer Support
and obtain a Return Material Authorization (RMA) number by using the
automated support service at http://www.alacritech.com/support.
If the Customer Support Group verifies that the adapter product is
defective, they will have the RMA department issue you an RMA number
to place on the outer package of the adapter product. Alacritech cannot
accept any product without an RMA number on the package.
Limitation of Liability and Remedies
ALACRITECH’S SOLE LIABILITY HEREUNDER SHALL BE
LIMITED TO DIRECT, OBJECTIVELY MEASURABLE DAMAGES.
IN NO EVENT SHALL ALACRITECH HAVE ANY LIABILITY FOR
ANY INDIRECT OR SPECULATIVE DAMAGES (INCLUDING,
WITHOUT LIMITING THE FOREGOING, CONSEQUENTIAL,
INCIDENTAL, AND SPECIAL DAMAGES) INCLUDING, BUT NOT
LIMITED TO, INFRINGEMENT OF INTELLECTUAL PROPERTY,
REPROCUREMENT COSTS, LOSS OF USE, BUSINESS
INTERRUPTIONS, LOSS OF GOODWILL, AND LOSS OF PROFITS,
WHETHER ANY SUCH DAMAGES ARISE OUT OF CONTRACT
NEGLIGENCE, TORT, OR UNDER ANY WARRANTY,
IRRESPECTIVE OF WHETHER ALACRITECH HAS ADVANCE
NOTICE OF THE POSSIBILITY OF ANY SUCH DAMAGES.
NOTWITHSTANDING THE FOREGOING, ALACRITECH’S TOTAL
LIABILITY FOR ALL CLAIMS UNDER THIS AGREEMENT SHALL
NOT EXCEED THE PRICE PAID FOR THE PRODUCT. THESE
LIMITATIONS ON POTENTIAL LIABILITIES WERE AN ESSENTIAL
ELEMENT IN SETTING THE PRODUCT PRICE. ALACRITECH
NEITHER ASSUMES NOR AUTHORIZES ANYONE TO ASSUME
FOR IT ANY OTHER LIABILITIES.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations may not apply to you.
CRITICAL CONTROL APPLICATIONS: Alacritech specifically
disclaims liability for use of the adapter product in critical control
applications (including, for example only, safety or health care control
systems, nuclear energy control systems, or air or ground traffic control
systems) by Licensee or Sublicensees, and such use is entirely at the user’s