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V-MATRIX
400-0387-003
8
Cause 3: The card has a problem.
Solution 1: Look at the card and verify that there
is no damage. If there is no damage,
see Solution 2.
Solution 2: Make sure the display is powered
and turned on. If there is still no
display, see Cause 4.
Cause 4: There is an unknown problem.
Solution: Bypass the V-Matrix and connect
the TP transmitter directly to the TP
receiver, and the receiver to the
display. If possible, use the same
cables as are being used with the
V-Matrix system. If the display
works properly, there may be a
problem with the V-Matrix or in the
setup. Please call ALTINEX at
(714) 990-2300.
8.2 POOR DISPLAY QUALITY
Cause 1: Incompatible devices.
Solution: Make sure the video source and the
display are compatible devices.
Check the manufacturer's
specifications if necessary. If the
devices are compatible, see
Cause 2.
Cause 2: Cable connections are incorrect.
Solution: Make sure that the cables are
properly connected and that the
continuity and wiring are good. If
there is still no display, please call
ALTINEX at (714) 990-2300.
ALTINEX POLICIES 9
9.1 LIMITED WARRANTY/RETURN POLICIES
Please see the ALTINEX website at
www.altinex.com for details on warranty and
return policies.
9.2 CONTACT INFORMATION
ALTINEX, Inc.
592 Apollo Street
Brea, CA 92821 USA
TEL: 714 990-2300
TOLL FREE: 1-800-ALTINEX
WEB: www.altinex.com
E-MAIL: solutions@altinex.com