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Note: Some manufacturers do not allow the on-board graphics to be
disabled or to become the secondary display.
HDTV/HDTV Adapter Troubleshooting
For more advanced troubleshooting information, contact AMD Customer Care
for ATI products at ati.amd.com.
Table 3–2 HDTV/HDTV Adapter Troubleshooting Tips
Problem Possible Solution
The colors on the
TV display are
incorrect.
Ensure that the connections between the component video
adapter and the HDTV are correct.
There is no
display on the TV.
The TV will not display anything until Windows starts; this
may take several minutes.
Make sure the TV is set to YPbPr input.
Make sure that the HDTV component video adapter is
properly connected.
DVDs will not
play in high-
quality modes.
Copy-protected DVDs restrict playback to 480i and 480p
modes.
The entire
display is not
visible.
If the component input device supports it, try 720p mode.
The display
appears tilted.
Consult the HDTV documentation.
The CRT display
is green.
The system is in component output mode. Restart the
computer with only the CRT monitor connected.
ATI CrossFireX Troubleshooting
Change Motherboard BIOS Settings
Some motherboards may have a system BIOS option to switch between single
and dual PCIe slot support. The default setting may be single slot support. Refer
to the motherboard’s manual for information to enable dual PCIe slot support.
For more information see the ATI CrossFireX Web page at ati.amd.com/
crossfire.
Use Graphics Cards with Different Amounts of Memory
In some ATI CrossFireX configurations, graphics cards with different amounts of
memory can by used; however, restarting your computer is required after
enabling ATI CrossFireX. This will cause ATI CrossFireX to reduce the amount of
memory on the card with the most amount of memory to match the memory size
of the graphics card with the least amount of memory.
16 Reference
ATI Radeon HD 3600 Series © 2007 Advanced Micro Devices, Inc.