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SYMPTOM
Screen remains blank
No dial tone
Letters do not appear when pressing
keypad
No number dialed when memory button
pressed
Nothing happens when RELAY
is pressed
Garbled message on screen
Call cannot be dialed, or is dialed slowly
Dialogue VCO does not have an audible
ring
CAUSE AND CORRECTIVE ACTION
No power. The screen runs on AC power,
check that the AC adapter is plugged into
the wall, and the receptacle is plugged
into the Dialogue VCO.
1. Check all phone cord connections.
2. Remove back-up battery if installed.
Plug in AC adapter first then re-install
battery.
Still in telephone mode. Press SELECT to
enter text mode.
No number stored in that memory button.
See “Programming Frequently Dialed
Numbers.”
No number stored in the RELAY button.
See
“Programming the Relay Service
Number.”
Press SELECT once to correct the inco
ing message.
See "Installation" section to reset the
dialing mode switch.
Make sure the ringer is not set to "Off"
position.
The chart below will help you solve most problems that may arise during operation of
your telephone. Should the difficulty continue, contact Ameriphone or your authorized
dealer for assistance.
Troubleshooting Chart