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Configuration
28
CSG SIP Communications Gateway
User Configuration Options (Continued)
Option Description
E-mail This field enables you to enter an e-mail address for the
extension. You must enter a valid e-mail address here if the
owner of the extension wants to receive e-mail with a recording of
each voice mail attached to it. See the Voice Mail section on
page 31 for more information about attaching voice mail recording
to an e-mail.
Caller ID This field enables you to enter the name that appears on a call
recipient’s caller ID when the user at this extension calls.
Analog Phone This option enables you to select an analog phone for the
extension. If there are no analog phones available, select None.
Dial Plan This option enables you to select a dial plan for the extension.
See the Call Rules section on page 39 for more information on
creating a dial plan.
Phone Serial This field enables you to specify the MAC address of the SIP
phone connected to the specified port. The MAC address
associates the phone with this extension and enables the
synchronization of provisioning information.
Extended
Options:
Voicemail Builds a voice mail box for the extension that you can reach by
dialing the Check Voicemail extension.
In Directory CSG establishes a directory of all extensions so that inbound call-
ers can reach someone in your office by dialing the first few digits
of the person’s first or last name. The company directory includes
only the name of the extension if you check this option.
SIP Identifies whether the extension sends and receives calls using
the VoIP protocol SIP.
IAX Identifies whether the extension sends and receives calls using
the VoIP protocol IAX.
CTI Computer Telephony Integration. Selecting this option enables
the user to connect applications to the CSG.
Is Agent Call queuing is made up of a bank of agents who receive calls. An
extension listed as Is Agent can be added to queues on the
Queue Extension Configuration page. See the Calling
Queues section on page 35 for more information.
Call Waiting If call waiting is not enabled, the extension accepts only one call
before it is defined as busy.
3-Way Calling Enables the extension to receive a call and then dial out to
another phone number to conference with the inbound call and
the recipient of the outbound call.
Can Reinvite Enables the CSG to send SIP reinvite messages to establish
direct media streams between endpoints.
NAT Network Address Translation. This is a method that rewrites the
IP addresses and ports of IP packets that pass through a router.
Checking this box indicates the user is on a network with NAT
enabled.
DTMFMode Enables you to set the default mode for sending Dual-Tone
Multi-Frequency (DTMF) tones. The default setting is rfc2833.
Other options include:
• info - Used to display SIP Info messages
• inband - Inband audio (requires 64 kbit codec - alaw, ulaw)
• auto - Uses rfc2833 if offered, inband otherwise.