Filter
Top Products
Troubleshooting: UPS Alarms
24 Symmetra PX 160 kW 400 V Operation 990-3015-001
Redundant Intelligence Module
Fault
The redundant intelligence module
has failed and requires replacement.
Replace the redundant intelligence module.
See “How to replace an intelligence mod-
ule (MIM/RIM)” on page 18.
Redundant Intelligence Module
in Control
The main intelligence module has
failed, the redundant intelligence
module is functioning as the primary
intelligence module.
Replace the main intelligence module. See
“How to replace an intelligence module
(MIM/RIM)” on page 18.
Replacement Battery Needed One or more battery units needs to
be replaced.
See “How to replace a battery module” on
page 19.
Runtime Alarm The predicted runtime is lower than
the user-specified minimum runtime
alarm threshold. At least one battery
module has failed or the load has
increased.
Option 1: Install additional battery
modules.
Option 2: Replace failed battery modules.
Option 3: Reduce the load.
Option 4: Change the alarm limit.
Site Wiring Fault There is a problem with the phase
rotation or a phase is missing in the
input voltage to the UPS.
Contact APC Customer Support.
Static Bypass Switch Module
Fault
The static bypass switch module has
failed and requires replacement.
Contact APC Customer Support.
Static Bypass Switch Module
Removed
The system no longer detects a static
bypass switch module.
Option 1: Ensure the static bypass switch
module is installed properly.
Option 2: Replace the static bypass switch
module.
System ID Card Fault The system ID card has failed and
requires replacement.
See “How to replace a power management
peripheral” on page 18.
System ID Card Removed The system no longer detects a
system ID card.
Option 1: Ensure the system ID card is
installed properly.
Option 2: Replace the system ID card.
System Level Fan Fault The system level fan has failed and
requires replacement.
Contact APC Customer Support.
System Power Supply Card
Fault
The system power supply card has
failed and requires replacement.
See “How to replace an intelligence
module (MIM/RIM)” on page 18.
System Start-Up Configuration
Fault
The system configuration download
failed. Unable to determine the
system voltage or frame size.
Check for other alarms and contact APC
Customer Support.
XR Communication Card Fault The XR communication card has
failed and requires replacement.
See “How to replace a power management
peripheral” on page 18.
XR Communication Card
Removed
The system no longer detects a XR
communication card.
Option 1: Ensure card is installed
properly.
Option 2: Replace the card.
Display Message Meaning Corrective Action