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Warranty Information
Zenoah
®
engines are guaranteed against workmanship
and manufacturing defects for a period of 3 years from
the original date of purchase. This warranty is limited to
the original purchaser and is not transferable.
Warranty repairs will not cover:
• Normal engine wear
• Damage due to insufficient maintenance
• Damage related to over-revving of the engine due
to small prop size or unreasonable use
• Rusted bearings
• Crash damage
• Damage due to use of improper fuel and/or spark plug
• Damage due to lean runs, such as rusted bearings,
seized connecting rod or piston, etc.
• Damage caused by foreign objects
• Damage caused by unreasonable mounting or running
conditions (dust, insufficient cooling, improper mount-
ing, improper propeller size of lack of balancing, etc.)
• Damage due to improper disassembly
• Modifications of any kind
If your engine needs repair, ship it in its original box,
freight prepaid to:
Horizon Service Center
Attn: Zenoah Service
4105 Fieldstone Road
Champaign, IL 61822
Phone: (217) 355-9511
Note: Do not use the engine’s original box as the
shipping box. Rather, package this box inside a
sturdy shipping box.
1. Include complete name and address information
inside the carton, as well as clearly writing it on the
outer label/return address area.
2. Include a note containing a brief summary of the
difficulty and include the following information:
• Propeller size and brand used
• Type of spark plug used
• Type of engine mount
• Approximately how much running time the engine had
before difficulty
3. Date your correspondence and be sure your name and
address appear on this enclosure.
4. Include a phone number where you can be reached
during the business day.
Warranty Repairs
To receive warranty service you must include your origi-
nal dated sales receipt to verify your proof-of-purchase
date. Providing that warranty conditions have been met,
your engine will be repaired without charge.
Non-Warranty Repairs
Should your repair cost exceed 50% of the retail
purchase cost, you will be provided with an estimate
advising you of your options. Any return freight for
non-warranty repairs will be billed to the consumer.
We accept both Visa and MasterCard for payment.
Please include your card number and expiration date.
The Consumer Warranty Registration below must be
completely filled out and mailed to:
Horizon Service Center
Attn: Zenoah Warranty
4105 Fieldstone Road
Champaign, IL 61822