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Problems using Photo CDs
Your CD-ROM drive will not open Photo CDs.
m Reinstall the CD-ROM and QuickTime software (available through the
“MultiMedia Software” option in Custom Install).
Your computer does not display color icons for individual images on a Photo CD.
m Your computer may be low on memory. To view color icons, restart your
computer and then reopen the Photos folder. See the “Memory” topic of
Macintosh Guide, available in the Guide (h) menu for more information
on managing memory.
After you open an image on a Photo CD, the image is scrambled, colors are displayed
incorrectly, or no image appears in the window.
m The program you are using may not be designed to work with large (high-
resolution) image files. You can open the image with another program or
you can assign more memory to the program. (See the “Memory” topic of
Macintosh Guide, available in the Guide (h) menu for more information
on managing memory.)
After you open an image on a Photo CD, your system is “frozen” and does not respond
to any input, or you have a “bomb” message on your screen.
m Restart your Macintosh. The program you are using may not be designed
to work with large (high-resolution) image files. You can open the image
with another program or you can assign more memory to the program
(see the “Memory” topic of Macintosh Guide available in the Guide (h)
menu, for more information on managing memory.)
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Troubleshooting