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Solving printer problems
The following suggestions should work for all printers.
m Check your printer settings in the Chooser, making sure you have selected
the correct printer.
m Next, turn off the computer and printer and check the printer cable
connections.
m If neither of these suggestions solves the problem, reinstall your printer
driver. If your printer is an older model, do not use the driver that came
with the printer. Instead, use the updated printer drivers provided on the
system software CD-ROM that came with your Power Macintosh. These
drivers are created especially for use with the Power Macintosh.
Obtaining online support and updated Apple software
Apple technical support information and software updates are available from
many online services. Using these services, you can get troubleshooting and
other important information. You can also get the latest versions of Apple
software, including most printer drivers, system enablers, and updates to
utilities, networking, and communication software.
IMPORTANT
Be sure to read the posted Apple Software License Agreement
before installing any software.
Currently, Apple’s Customer Service Division (CSD) posts support
information and Apple software updates to the following online services:
m America Online
m AppleLink
m CompuServe
m Internet: FTP servers
m Internet: Gopher server
m Internet: World Wide Web sites
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Troubleshooting