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CompuServe
The MacPlanet (GO MACPLANET) area provides access to Macintosh-related
information on CompuServe. From MacPlanet, go to the Apple Online
(
GO APLNEW) section for Apple product information, a database of technical
support articles, a collection of popular software files, and software updates
for U.S. and international customers.
The address for the Apple systems operator on CompuServe is 74431,1472 (via
the Internet: 74431.1472@compuserve.com).
Internet: FTP servers
Support information and software updates are posted to two File Transfer
Protocol (FTP) servers: ftp.info.apple.com and ftp.support.apple.com.
ftp.info.apple.com
m Host name: ftp.info.apple.com
m IP number: 204.96.16.4
m Path: ftp/Apple.Support.Area/Apple.SW.Updates
ftp.support.apple.com
m Host name: ftp.support.apple.com
m IP number: 130.43.6.3
m Path: /pub/Apple SW Updates
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Troubleshooting