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If the computer won’t respond:
Try to cancel what the computer is doing.
m Tr y to force problem applications to quit. Hold down the Option and
Command (x) keys, then press the Esc key. Select the application and
click Force Quit.
If that doesn’t work, restart the computer.
m Hold the Power button for several seconds. When the computer turns
off, press the Power button again to restart it.
m If that doesn’t work, hold down the Control and Command (x) keys
and then press the Power button.
m If that doesn’t work, gently press the Reset ( ) button by inserting the
end of a paper clip into the small hole above the audio/video port,
wait a few seconds, and then press the Power (®) button.
Then do this:
If the problem occurs frequently when you use a particular
application:
m Check with the application’s manufacturer to see if it is compatible with
your computer.
m For support and contact information about the software that came
with your computer, go to www.apple.com/guide
If the problem occurs frequently:
m Yo u may need to reinstall your system software. Choose Mac Help from
the Help menu and type “install system software” for more
information.
If you see a flashing question mark
during startup:
If the computer doesn’t start up after a delay, hold down the
Option key and restart your computer.
m When your computer starts up, click the hard disk icon, then click
the arrow.
Then do this:
After the computer starts up:
m Open System Preferences and click Startup Disk. Select a local
Mac OS X System folder.
If the problem occurs frequently:
m Yo u may need to reinstall your system software. Choose Mac Help
from the Help menu and type “install system software” for more
information.