Apple MC510LL/A Personal Computer User Manual


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45Chapter 4 Problem, Meet Solution
Problems That Prevent You from Using Your iMac
If your iMac won’t respond or the pointer won’t move
 MakesureyourAppleWirelessKeyboardorAppleMagicMouseareturnedonand
thebatteriesarecharged.(See“ReplacingtheBatteries”onpage47.)
Ifyou’reusingaUSBkeyboardormouse,makesurethey’reconnected.Unplugand
thenplugintheconnectorsandmakesuretheyaresecure.
 Trytoforceproblemapplicationstoquit.HolddowntheOptionandCommand(x)
keysandpresstheEsckey.Ifadialogappears,selecttheapplicationandclickForce
Quit.ThensaveyourworkinanyopenapplicationsandrestartyouriMactobesure
theproblemisentirelyclearedup.
 Ifyou’reunabletoforcetheapplicationtoquit,holddownthepower(®)buttonon
thebackofyouriMacforvesecondstoshutdownthecomputer.Unplugthepower
cordfromyouriMac.Thenplugthepowercordbackinandpressthepower(®)
buttononyouriMactoturniton.
Iftheproblemreoccurswhenyouuseaparticularapplication,checkwiththe
application’smanufacturertoseeiftheapplicationiscompatiblewithyouriMac.
ForsupportandcontactinformationaboutthesoftwarethatcamewithyouriMac,go
towww.apple.com/guideortothemanufacturer’swebsite.
Iftheproblemoccursfrequently,tryreinstallingyoursystemsoftware(see“Reinstalling
theSoftwareThatCamewithYouriMac”onpage54).
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