Apple MD101LL/A Laptop User Manual


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60 Chapter 4 Problem, Meet Solution
Problems with Your Internet Connection
YourMacBookProhastheNetworkSetupAssistantapplicationtohelpwalkyou
throughsettingupanInternetconnection.OpenSystemPreferencesandclickNetwork.
Clickthe“Assistme”buttontoopenNetworkSetupAssistant.
IfyouhavetroublewithyourInternetconnection,youcantrythestepsinthissection
foryourtypeofconnection,oryoucanuseNetworkDiagnostics.
To use Network Diagnostics:
1 ChooseApple()>SystemPreferences.
2 ClickNetworkandthenclick“Assistme.”
3 ClickDiagnosticstoopenNetworkDiagnostics.
4 Followtheonscreeninstructions.
IfNetworkDiagnosticscan’tresolvetheproblem,theremightbeaproblemwiththe
Internetserviceprovider(ISP)youaretryingtoconnectto,withanexternaldeviceyou
areusingtoconnecttoyourISP,orwiththeserveryouaretryingtoaccess.Youcantry
thefollowingsteps.
Cable Modem, DSL, and LAN Internet Connections
Makesureallmodemcablesarermlypluggedin,includingthemodempowercord,
thecablefromthemodemtothecomputer,andthecablefromthemodemtothewall
jack.AlsocheckthecablesandpowersuppliestoEthernethubsandrouters.
TurnoyourDSLorcablemodemforafewminutes,andthenturnitbackon.Some
ISPsrecommendthatyouunplugthemodem’spowercord.Ifyourmodemhasareset
button,youcanpressiteitherbeforeorafteryouturnthepoweroandon.
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