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Asoka® User’s Guide
PlugLink 9650 Ethernet Adapter PL9650-ETH
Page 25 of 26
Chapter 12
Warranty and Support Information
Thank you for selecting an Asoka product! Please retain the receipt as proof of purchase and write down the
information below in case you need to obtain support.
Date of Purchase: __________________________________
Model: ________________________________________
Serial No: ________________________________________
Device Password: __________________________________
MAC Address: ______________________
Warranty
Asoka warrants that (a) the hardware components of the product will be free from defects in materials and
workmanship under normal use for one (1) year from the date of purchase when used within the limits set forth
in the Specifications section of the User Guide, and (b) the software components will perform substantially in
accordance with Asoka's published specifications for ninety (90) days from the date of purchase, but does not
warrant that the software will be error-free or free of all defects.
Should a product fail to perform as described in the User Guide within the warranted period, it will be repaired or
replaced with the same or functionally equivalent product by Asoka, at its discretion, free of charge provided that
you: (a) return the failed product to an Asoka designated repair facility with shipping charge prepaid, and (b)
provide Asoka with proof of the original date of purchase. Repaired or replacement products will be returned to
you with shipping charges prepaid. Asoka warrants any replaced or repaired product or component for the
remainder of the initial warranty period. Replacement products may be refurbished or contain refurbished
materials or components. If Asoka, by its sole determination, is unable to restore the product to proper operating
condition, it will refund the depreciated purchase price of the product.
This warranty extends only to you, the original purchaser and is not transferable to any subsequent purchasers.
Warranty is void on products purchased or used outside the United States. If you have purchased this product
outside of the United States, contact your local reseller or distributor with whom you purchased the products
from.
This warranty does not apply if, in the judgment of Asoka, the product fails due to damage from shipment,
handling, storage, accident, abuse, misapplication or misuse, or if it has been used or maintained in a manner
not conforming to product manual instructions, has been modified in any way, or has had any serial number
removed or defaced. Repair by anyone other than Asoka or an approved agent will void this warranty. The
maximum liability of Asoka under this warranty is limited to the purchase price of the product covered by the
warranty. Prior to returning any defective product, the purchaser or the authorized merchant from whom the
purchaser originally bought the product must obtain a Return Material Authorization (RMA) number from Asoka.
All defective products should be returned to Asoka with shipping charges prepaid. Asoka will not accept collect
shipments.
WHILE ASOKA HAS MADE EVERY EFFORT TO PROVIDE CLEAR AND ACCURATE TECHNICAL
INFORMATION ABOUT ITS PRODUCTS, ASOKA ASSUMES NO LIABILITY FOR ANY EVENTS ARISING
OUT OF THE USE OF THE TECHNICAL INFORMATION OR THE PRODUCT. EXCEPT AS SPECIFICALLY
PROVIDED IN THIS AGREEMENT OR AS REQUIRED BY LAW, THE WARRANTIES AND REMEDIES
STATED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, ORAL OR WRITTEN, EXPRESS OR
IMPLIED. ANY AND ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD
PARTY RIGHTS ARE EXPRESSLY EXCLUDED. ASOKA SHALL NOT BE LIABLE, UNDER ANY
CIRCUMSTANCES, TO ANY PERSON OR ENTITY FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR
CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGES RESULTING FROM THE
USE OR MALFUNCTION OF THE PRODUCTS, LOSS OF PROFITS OR REVENUES, BUSINESS
INTERRUPTION, OR COSTS OF REPLACEMENT GOODS, EVEN IF ASOKA IS INFORMED IN ADVANCE OF
THE POSSIBILITY OF SUCH DAMAGES.
Technical Support Information
- Online knowledgebase and FAQs
- Free 30-day support from initial call
- Support contact: 650.286.0300; support@asokausa.com
© 2006 Asoka USA Corporation. PlugLink, Asoka and the Asoka logo are registered trademarks or trademarks
of Asoka USA Corporation. Information is subject to change without notice. All rights reserved.