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8 ASUS GigaX1024P/GigaX1024
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Troubleshooting
This troubleshooting guide provides answers to some common problems
which you may encounter while installing and/or using the ASUS
GigaX1024 switch. These problems requires simple troubleshooting that
you can perform by yourself. Contact the ASUS Technical Support if you
encounter problems not mentioned in this section.
Problem Action
The POWER LED does not
light up.
Check if the power cable is properly
connected to the switch and to an
electrical outlet with a correct
voltage output.
• Check if the Ethernet cable is
properly connected to the switch
and to the network device.
• Make sure that the switch and
your network device are powered
on.
• Check if the Ethernet cable is
sufficient to your network
requirements. Make sure you
use Category 5 cables.
10Mbit/sec cables may work with
lower quality cables.
Collisions are occurring and are
reducing the network performance.
To solve this problem:
• Try replacing your UTP Category
5 cable with a new one.
• Check the cable length. The
cable length between the switch
and the network device must not
exceed 100m (328 feet).
NOTE. Some old network devices
may experience this problem.
The STATUS/SPEED LED
does not light up even after
an Ethernet cable is
connected.
The COLLISION/DUPLEX LED
keeps blinking.