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ENGLISH
ENGLISH
ASUS M31AD, M51AD and M32AD 41
Chapter 5
Troubleshooting
Troubleshooting
This chapter presents some problems you might encounter and the possible solutions.
?
My computer cannot be powered on and the power LED on the front
panel does not light up.
• Check if your computer is properly connected.
• Check if the wall outlet is functioning.
• Check if the Power Supply Unit is switched on. Refer to the section Turning your
computer ON in Chapter 1.
?
My computer hangs.
• Do the following to close the programs that are not responding:
1. Simultaneously press <Alt> + <Ctrl> + <Delete> keys on the keyboard, then
click Task Manager.
2. Do the following based on the operating system:
On Windows
®
7:
a) Click the Applications tab.
b) Select the program that is not responding, then click End Task.
On Windows
®
8.1:
Under Task Manager in the Processes tab, select the program that is not
responding, then click End Task.
• If the keyboard is not responding, press and hold the Power button until the
computer shuts down. Then press the Power button to turn it on.
?
I cannot connect to a wireless network using the ASUS WLAN Card
(on selected models only)?
• Ensure that you enter the correct network security key for the wireless network you
want to connect to.
• Connect the external antennas (optional) to the antenna connectors on the ASUS
WLAN Card and place the antennas on top of your computer chassis for the best
wireless performance.