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Appendix
37
Technical Support
Technical support is available both by email and online (with a browser over
the web):
International
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
Email Support support@aten.com
Online
Support
Technical Support http://support.aten.com
Troubleshooting
Documentation
Software Updates
http://www.aten.com
Telephone Support 886-2-8692-6959
Email Support ATEN TECH support@aten-usa.com
ATEN NJ sales@aten.com
Online
Support
Technical Support ATEN TECH http://www.aten-usa.com/support
ATEN NJ http://support.aten.com
Troubleshooting
Documentation
Software Updates
ATEN TECH http://www.aten-usa.com
ATEN NJ http://www.aten.com
Telephone Support ATEN TECH 1-888-999-ATEN
ATEN NJ 1-732-356-1703